Welcome to Home Delivery

If you are not currently enrolled in home delivery:

Click the link below to enroll in the Optum home delivery program. This program provides a convenient service to make sure your World Trade Center Health Program medications are delivered right to your door, when you need them.

The program:

Is safe and convenient
Delivers medication at no cost to you or your caregiver for up to a 90-day supply
Ships approved medications directly to your door

Contact the Optum PBM Home Delivery Team at 1-855-640-0005 Option 2, if you need assistance with enrolling.

Click to Enroll(For New enrollments only)

If you are currently enrolled in home delivery:

Click the link to enter the OptumRx Home Delivery Portal.

The first time you use the OptumRx Home Delivery Portal, you will need to register.

Follow the directions to the right to complete your registration.

https://www.optumrx.com

To Register on the OptumRx Home Delivery Portal:

1. Click Register

2. Enter your:

World Trade Center Health Program 911 member ID
Date of birth and zip code (these must match what is in the OptumRx Home Delivery System)

3. Create a HealthSafe ID and password if you don’t already have one

If you need assistance with the OptumRx Home Delivery Portal, contact OptumRx
Home Delivery at 1-855-855-8752.
(For specialty medications, contact Optum Specialty at 1-855-427-4682)

Once registered with the OptumRx Home Delivery Portal you will be able to:

Order refills
Request new prescriptions (Except controlled substances, and NY controlled substances require a call to the prescriber.)
Set up auto refill
Check order status
Manage medication reminders
Sign up for paperless communications
Change shipping address
Update email address
Track a delivery
Find medication recalls and Food and Drug Administration (FDA) alerts
Activate text messages
Search medication information